Pour is a drink journaling app made by pourdrink.com. We respect your privacy, only collect the data we need to provide the service, and we never sell your information or use it for advertising. This page explains what we collect, why, and the controls you have.
1. Information We Collect
Account information
When you create a Pour account we collect your email address, name, and any profile details you choose to add. If you sign in through a third-party identity provider (such as Apple or Google) or use biometric authentication on your device, those credentials are handled by the provider or your device — we never receive your biometric data.
Journal content
Drinks you log — including photos, drink names and types, ratings, tasting notes, dates, locations (a venue you select, or coordinates read from your photo's metadata), and the companions you tag — are stored in your account.
Social activity
If you connect with friends, we store your friend connections, the comments you post on others' pours (up to 280 characters), and the reactions you leave.
Device and usage information
We collect basic technical information about your device (model, operating system version) and limited usage data (such as crash reports and aggregate feature usage) to keep the app working reliably. Crash reports are handled by Firebase Crashlytics — see Section 5 for details.
We do not access your contacts, your full photo library, or any sensor data beyond what you explicitly share with Pour.
2. How We Use Information
- Provide and personalize the Pour service, including syncing your data across devices.
- Enable social features according to the privacy controls you set.
- Improve the app, fix bugs, and develop new features.
- Communicate with you about your account or important changes to the service.
- Comply with legal obligations.
We do not use your information for advertising, profiling, or behavioral targeting.
Sensitivity of your drink data
A record of what you drink, where, and when is personal. We treat it that way. We do not draw health, lifestyle, insurance, or employment inferences from your journal, and we do not share or sell it to any party that would. Pour is a journaling tool — not a medical or treatment service.
3. Sharing and Disclosure
With your friends
When you follow another user, the content you have chosen to make visible is shared with them. You can toggle each field (Ratings, Location, Companions, Notes) on or off, and adjust visibility per friend.
With service providers
We use trusted third-party providers (for example, cloud hosting and crash reporting) to operate the app. They process data on our behalf under contractual confidentiality and security obligations. See Section 5 for the specific services we use.
For legal reasons
We may disclose information if required by law, court order, or to protect the rights, safety, or property of users or the public.
In a business transfer
If pourdrink.com is involved in a merger, acquisition, or sale of assets, your information may be transferred subject to the protections of this Policy.
We never sell your personal information. We never share your data with advertisers.
4. User-submitted reports
Pour includes in-app tools to report content or behavior that violates our community guidelines. You can long-press a comment, or use the overflow menu on a friend's profile or a friend's drink, to submit a report. Reports are sent to the Pour team for moderation review.
What we collect when you submit a report:
- Your user ID, so we can follow up with you if needed
- The ID and type of what you reported — a drink, a comment, or a user
- The reason code you selected — one of Spam, Harassment, Hate speech, Sexual content, Violence, Underage, or Other
- An optional note you typed (up to 500 characters)
- The timestamp of the report
No other personal data is attached beyond what we need to look up the reporter and the reported account or content.
How we use reports: the Pour team manually reviews each report. Based on that review we may warn, suspend, or remove the reported account or content. We do not share the contents of a report — including your identity or your note — with the user you reported.
Retention: we keep reports for as long as the reported account or content exists, plus 12 months after any action is taken, so we can identify repeat offenders.
Your rights: you can request deletion of reports you have submitted under Section 9 below.
5. Third-Party Services
To run Pour we rely on a small set of trusted third-party providers. These providers act as our data processors — they handle data on our behalf, under contractual confidentiality and security obligations, only for the purposes we direct.
Firebase Crashlytics (crash reporting)
The Pour iOS and Android apps use Firebase Crashlytics, a service operated by Google, to detect and diagnose crashes so we can fix them and keep the app stable for everyone.
What Crashlytics collects when the app crashes:
- Crash details — stack traces, exception type, and line numbers
- A per-install identifier (UUID) that is not tied to your Pour account
- Device model and manufacturer
- Operating system version
- The Pour version that crashed
- Device language and locale
- Free RAM and storage at the time of the crash
- Whether the app was in the foreground or background
- Carrier name (no identifying network details)
What Crashlytics does not collect:
- Your email address, name, or account credentials
- Your drink entries, ratings, notes, or photos
- Friends, comments, reactions, or any social activity
- Location data
- We do not send custom user identifiers or personal information to Crashlytics. This is enforced at the code level in both apps.
Why we use it: to identify crashes, prioritize stability work based on how many users are affected, and ship fixes. Crash data is not used for advertising, profiling, or personalization, and is not sold.
Who has access: Pour engineers (via the Firebase Console) and Google as our data processor under the Firebase Data Processing and Security Terms.
Retention: crash reports are retained by Firebase for up to 90 days from the date of the crash. Aggregated stability statistics may be retained longer in anonymized form.
Your control: Pour does not currently offer an in-app toggle to disable crash reporting — crash data is essential to keeping the app stable for everyone. You can disable system-wide diagnostics data at the operating-system level:
- iOS: Settings → Privacy & Security → Analytics & Improvements
- Android: Settings → Google → Usage & diagnostics
Disabling those system settings will also affect other apps on your device.
For more on how Firebase Crashlytics handles data, see Firebase's privacy documentation.
6. Your Privacy Controls
Pour is built around granular control over your data. You can:
- Toggle what each friend sees — Ratings, Location, Companions, and Notes.
- Edit or delete any drink entry at any time.
- Remove or block friends.
- Delete your account, which permanently removes your data from our active systems. See How to delete your Pour account for the exact steps.
7. Data Storage and Security
Your data is stored on cloud infrastructure provided by reputable third-party providers. Data is encrypted in transit using TLS and at rest using industry-standard encryption.
No system is perfectly secure. We work to protect your information, but we cannot guarantee absolute security.
8. Data Retention
We keep your information for as long as your account is active. When you delete your account, we delete your personal data from our active systems within 30 days. Encrypted backups may retain copies for up to 90 days before being overwritten in the normal course of business.
We may retain limited information longer to comply with legal obligations, resolve disputes, or enforce our agreements.
9. Your Rights
Depending on where you live, you may have rights under applicable privacy laws — including the EU General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA/CPRA), and similar laws. These rights may include:
- Access to the personal information we hold about you.
- Correction of inaccurate information.
- Deletion of your information.
- Portability of your information in a machine-readable format.
- Restriction of, or objection to, certain processing.
- Withdrawal of any consent you previously gave.
You can exercise most of these rights directly in the app. For requests we cannot satisfy in the app, email us at the address below.
California residents: we do not "sell" or "share" personal information as those terms are defined under the CCPA/CPRA.
10. Age Requirements and Children's Privacy
Pour is intended exclusively for adults of legal drinking age in their jurisdiction, and in no case for anyone under 18 regardless of local law. The app is not directed to minors and we do not knowingly collect information from anyone under 18. If you believe a minor has created an account or otherwise provided us with information, email privacy@pourdrink.com and we will delete the account and all associated data.
11. International Users
Pour is operated from the United States. If you use the app from outside the United States, your information will be transferred to and processed in the United States. Where required, we rely on appropriate safeguards — including Standard Contractual Clauses — for international transfers.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be notified through the app or by email.
13. Contact Us
Questions, requests, or concerns about your privacy? Email us at privacy@pourdrink.com.